Delivery

SHIPPING TERMS

All domestic orders are sent freight free. For orders outside Denmark the shipping costs are minimum 29 euro and ranging up depending on shipping location.

All our shipments are sent with GLS or UPS from our warehouse in Denmark. The customer receives a tracking number once booked. Delivery within a requested time is not possible.

Once your order has been picked up from our warehouse, Design by Us cannot be held responsible for shipping delays or unforeseen events that may occur during transit.

If the customer does not collect the order from the selected GLS shop within the specified time, or if GLS or UPS are unable to deliver to the provided address, the order will be returned to Design by Us at the customer’s expense.

Delivery times are approximate and may vary depending on the destination country. Additionally, Design by Us reserves the right to delay any order pending payment validation.

Delivery time is usually 1–3 business days within Denmark and 5–6 business days across Europe. For overseas orders, delivery times may vary between 5 and 12 business days.

If you place an order from an EU country the prices include Danish VAT at 25%. For all other countries local charges such as import duties and/or sales tax may apply accordingly. These cost at the customers expense and we recommend our foreign customers to contact their local customs for more information about import rules.

SHIPPING COSTS

Denmark (Domestic)
GLS Standard: Free (0 DKK)
For large orders shipment the customer will be contacted by Design by Us to arrange delivery.  

EU & Norway
UPS Standard starting at 29€
For large orders shipment the customer will be contacted by Design by Us to arrange delivery.

Rest of the world
UPS Standard starting at 45€
For large orders shipment the customer will be contacted by Design by Us to arrange delivery.