RETURN & EXCHANGE

Orders on www.design-by-us.com:

When purchasing from www.design.by-us.com, Design by Us offer a 14-days money back guarantee from the day of delivery. We do not cover shipping costs and/or additional duties and/or taxes if the customer choose to return the item. 

 

If the customer wish to request a refund, you need to contact us within the 14 days and return the product in perfect condition and original packaging. Shipping and handling are at the customers expense and risk. Design by Us will not compensate for products that have been lost during shipping when returned. Refunds will be made to the credit card used at ordering within 14 business days after receiving the returned item.

Faulty products that have been purchased from our webshop can be replaced or refunded within 14 days after delivery. Please note that the return address is:

DESIGN BY US
Rentemestervej 43
2400 København NV
Denmark

Call us at +45 3811 8086 or mail@design-by-us.com for more information.

Updating…
  • No products in the cart.
Please note that our warehouse will be closed from July 12-30. We will dispatch all orders placed during this period as soon as we return from holiday. Enjoy your summer! ☀️ 

Receive a free Sons of Marble Candleholder

On all orders from 1.200 DKK / 160 EUR. The product will automatically be added to your cart before checkout.

Worldwide shipping. Free Delivery in Denmark. 

Get one free Bulb with every lamp you buy

*Except on lamps using integrated LED and lamps on sale.